Privacy Policy
Information We Collect
Personal Information
- Name
- Mobile number
- Email address
- City/state
- Delivery address
- WhatsApp number
- GST details (where applicable)
Automatically Collected Information
- IP address
- Browser/device information
- Website usage analytics
- Cookies and session data
Communication Data
- SMS interactions
- WhatsApp conversations
- Email communications
- Enquiry forms
- Event registrations
- Purchase records
How We Use Your Information
Your information may be used for:
- Customer support and communication
- Sending order updates
- Gardening and landscaping consultations
- Educational and awareness campaigns
- Book promotions and updates
- Nursery product information
- Event invitations
- Plantation campaigns
- Environmental initiatives
- Civilizational and cultural awareness communications
- SMS alerts and WhatsApp notifications
- Internal analytics and service improvement
SMS & WhatsApp Communications
By voluntarily providing your mobile number, you consent to receive:
- Transactional SMS
- Informational SMS
- Promotional messages
- WhatsApp updates
- Event notifications
- Customer service communications
Message frequency may vary.
Users may opt out anytime by replying:
- “STOP”
- “UNSUBSCRIBE”
- or contacting us directly.
Standard telecom charges may apply.
Data Sharing Policy
We do not sell your personal information.
Information may be shared only with:
- Telecom and SMS service providers
- Delivery/logistics partners
- Payment gateways
- Technology service providers
- Government authorities when legally required
All partners are expected to maintain reasonable confidentiality and security standards.
Data Protection
We implement reasonable technical and organizational measures to protect your data from:
- Unauthorized access
- Misuse
- Disclosure
- Loss or alteration
However, no online system can guarantee absolute security.
Cookies
Our websites may use cookies for:
- Website functionality
- Analytics
- User experience improvement
- Marketing optimization
Users may disable cookies in browser settings.
Third-Party Links
Our websites and communications may contain links to third-party websites including social media platforms, payment gateways, YouTube, Amazon, Goodreads, or partner websites.
We are not responsible for the privacy practices of third-party websites.
Intellectual Property
All content including:
- Text
- Images
- Videos
- Graphics
- Logos
- Books
- Educational materials
are intellectual property of Dinesh Rawat and associated entities unless otherwise stated.
Unauthorized reproduction or commercial use is prohibited.
Children’s Privacy
Our services are not specifically directed toward children under 13 years of age without parental supervision.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on the website.
Contact Information
For privacy-related queries, contact:
Dinesh Rawat
Website: https://dineshrawat.live
Email: [dinesh@dineshrawat.live]